Countries where we ship
Actualmente puedes hacer tu compra en los siguientes países: Aland Islands, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia and Herzegovina, Botswana, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Canada, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Congo, Congo, Cook Islands, Costa Rica, Cote D'ivoire, Cuba, Curacao, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Faroe Islands, Fiji, Finland, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Holy See, Honduras, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea North, Korea South, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Macao, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Rwanda, Saint Barthelemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin (French Part), Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten (Dutch Part), Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Swaziland, Sweden, Syrian Arab Republic, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Viet Nam, Virgin Islands, Virgin Islands, Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe.
The delivery time is 3-4 working days within Europe and 7 days for countries outside the EU. In cases where the client chooses prescription lenses, they may require an additional 2-3 days to facilitate graduation.
Cost of shipping
Shipping in Spain is Free
Status of my order
• In the event that you have registered when placing the order, you can follow up through the "Orders" section of your Account.
• If the package has already been delivered to the transport company, you will receive an e-mail with a link. It specifies the steps to follow to know what state your order is in.
• In case you can not solve the problem, contact the Bizr Klan team at: firstname.lastname@example.org
• When the transport company has collected the order from our warehouse, you will receive an email with a tracking number and inform you of the delivery date of the order.
• Delivery is only made to individuals. In no case the package will be deposited in a mailbox or in any other place.
• The transportation company makes three delivery attempts at your home. In case of not being able to deliver the package will leave a notification communicating a collection point that will be valid for the next 10 days (counting from the first delivery attempt).
If the delivery date has passed and I have not received my order
First contact the transport company following the steps explained in the section "How to see the status of my order?".
• In case you can not solve the problem with the transport company, contact the Bizr Klan team at email@example.com specifying the order number and your full name.
Steps for returns
All Bizr Klan returns are totally free, we take care of the product and management collection.
1. Inform firstname.lastname@example.org, of the collection address and wait for our confirmation.
2. Delivery of the article, in the place and date agreed. The package must contain:
- Article to return
- Packaging and accessories of Bizr Klan products.
- Delivery note (if you have lost it you can request a copy at email@example.com)
3. Once the article is received, it is verified that it is in the same state as when it was sent and that it contains all the elements specified in the previous section.
4. After verification, we will cash the refund of the product.
Deadlines for return
You have 14 calendar days from the delivery of the product.
Receipt of refund in your account
You will receive the amount through the same form of payment used in your purchase in an estimated time of 10-14 days, depending on your bank.